What to Do About Nasty Comments


   If you have many readers, you'll eventually get some nasty comments on some of your posts. What should you do about them? You could delete them, of course, but a blog with no negative comments feels sanitized and unreal. Real life isn't that way; reasonable people sometimes disagree… and there are lots of unreasonable people out there as well.

   Here's one example… check out the comment above that someone left. As you can see, I left the nasty comment up and replied to it. I did my best to respond in a way that was gracious but firm. This is the best way I know to respond to online unpleasantries. What's your policy on rude comments?

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